Shipping policy
Effective Date: October 9, 2026
Evaly Baby currently ships orders to addresses within the United States only.
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Shipping Rates
Our standard shipping rates are based on the merchandise subtotal of your order.
Orders totaling $30.00 or more: Free standard shipping.
Orders totaling less than $30.00: $8.00 standard shipping fee.
The shipping charge applicable to your order will be clearly displayed during checkout before you complete your purchase.
Applicable taxes are not included when determining whether an order qualifies for the $30.00 free-shipping threshold.
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Order Processing Time
Orders are generally processed within 1–3 business days.
Business days are Monday through Friday, excluding major U.S. holidays.
Orders placed after 2:00 PM Eastern Time may begin processing on the next business day.
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Order Cutoff Time
Our standard order processing cutoff time is:
2:00 PM Eastern Time, Monday–Friday
Orders placed after the daily cutoff may be treated as being received on the next business day for processing purposes.
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Fulfillment
We do not operate a retail store or a public warehouse at our business address. Orders may be fulfilled by our fulfillment partner and then delivered to the U.S. address you enter at checkout.
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Transit Time
After an order has been processed and shipped, standard transit time is usually 7–15 business days.
Transit time may vary depending on the destination, carrier operations, weather, holidays, and other circumstances outside our reasonable control.
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Estimated Total Delivery Time
Most orders arrive within 8–18 business days after payment. This includes processing and transit. These are estimates and are not guaranteed delivery dates.
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Tracking Information
When tracking information is available, it may be provided through the shipping carrier or order notification.
Tracking information may take some time to become active after an order has been shipped.
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Shipping Address
Customers are responsible for providing an accurate and complete shipping address at checkout.
If you need to correct an address, contact us as soon as possible.
We cannot guarantee that an address can be changed after an order has entered processing or shipment.
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Delayed or Lost Packages
If a package is delayed, customers should first review the tracking information provided by the carrier.
If the package appears to be lost or has not been delivered within a reasonable period after the estimated delivery window, contact us at:
Email: info@evalybaby.com
We will review the shipment information and provide reasonable assistance.
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Damaged Packages
If your package arrives damaged, please contact us promptly and provide your order information and photos of the damaged package and product when applicable.
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Contact Information
Brand: Evaly Baby
Company: EVA EUDALY VB INC
Address: 248 E MAIN ST, EVANS CITY, PA 16033, United States
Email: info@evalybaby.com
Phone: +1 (432) 314-4478
This address is our business contact address, not a retail store or warehouse. This phone number is our customer service line.
Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM Eastern Time