Privacy policy

Effective Date: September 13, 2026

EVA EUDALY VB INC, operating under the brand name Evaly Baby, respects your privacy and is committed to protecting the personal information you provide when using our website and purchasing our products.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with our services, we may collect information such as:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Order and transaction information
  • Product purchase information
  • Information you provide when contacting customer service
  • Technical information such as IP address, browser type, device information, and website usage information

We collect only information reasonably necessary to operate our website, process orders, provide customer service, and improve our services.

2. How We Use Your Information

We may use collected information to:

  • Process and fulfill orders.
  • Process payments through authorized payment providers.
  • Ship products to customers.
  • Provide order confirmations and shipping updates.
  • Respond to customer service requests.
  • Process returns and refunds.
  • Maintain and improve our website.
  • Detect and prevent fraud, abuse, or unauthorized activity.
  • Comply with applicable legal requirements.
  • Communicate with customers regarding orders and services.

3. Payment Information

Payments are processed through third-party payment providers.

We do not need to directly store your complete payment card information on our website. Payment information may be handled by the applicable payment processor according to its own privacy and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly.
  • Remember certain preferences.
  • Understand website usage.
  • Improve website performance and user experience.
  • Support necessary website and ecommerce functions.

You may be able to manage cookies through your browser settings.

5. Sharing of Information

We may share necessary information with service providers that help us operate our business, including:

  • Payment processors
  • Shipping and delivery providers
  • Website and ecommerce service providers
  • Customer service providers
  • Technology and security service providers
  • Professional advisors when reasonably necessary

We do not sell your personal information as part of our ordinary business operations.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, website, or business.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, comply with legal obligations, and enforce our agreements.

8. Children's Privacy

Our products are intended for babies and children, but our website and purchasing process are intended for parents, guardians, and adult customers.

We do not knowingly request or intentionally collect personal information directly from children for the purpose of making purchases.

9. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, contact:

Email: info@evalybaby.com

We may need to verify your request before taking action.

10. Third-Party Services

Our website may use third-party services to provide payment processing, ecommerce functionality, shipping, analytics, security, or other business services.

These third parties may process information according to their own privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the updated policy will be posted on this page with a revised effective date.

12. Contact Information

Brand: Evaly Baby
Company: EVA EUDALY VB INC
Address: 248 E MAIN ST, EVANS CITY, PA 16033, United States
Email: info@evalybaby.com
Phone: +1 (432) 314-4478

Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM Eastern Time